If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.You can request windows hotfix without need to contact windows support.
Copy the URL below, paste it into your browser URL , then replace XXXXXX with the kb number and hit enter to visit the page. Fill in you email and the requested hotfix will be sending to the mailbox no more than 5 mins if the connection is good.
This http://support.microsoft.com/kb/929141 will need us to contact Microsoft Customer service and Support in order to obtain the hotfix.
All I need to do is visit the following URL , fill in my email address and submit. After 5 mins , I will be able to receive a link to download the file and a password to extract the package.
I would say Microsoft Customer service and Support is helpful , just some time I would rather deal with machine instead of human. If you think the same way like me, you can try this method.